Privacy Policy

Last updated: 24 September 2026

Tavemio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Tavemio collects, uses, stores, shares and otherwise processes personal information when you visit our websites, make a purchase, create or use a customer account, contact us, interact with our marketing, or otherwise use our services.

This Privacy Policy also explains your privacy rights and the choices available to you.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services.

1. Who We Are

For the purposes of applicable data protection laws, Tavemio is the data controller for the personal information that we process in connection with operating our business and online store, except where another party acts as an independent controller under applicable law.

Tavemio
CVR: 46717708
Baltorpvej 81
2750 Ballerup
Denmark
Email: tavemio@outlook.com

If you have questions about this Privacy Policy or how we process your personal information, you can contact us using the details above.

2. Personal Information We Collect

The personal information we collect depends on how you interact with Tavemio.

We may collect the following categories of personal information:

Contact and identification information

This may include your:

• name;
• email address;
• telephone number;
• billing address;
• delivery address; and
• other information you provide when communicating with us.

Order and transaction information

This may include:

• products ordered;
• order number;
• order history;
• order value;
• delivery information;
• returns;
• refunds;
• cancellations;
• complaints; and
• other information relating to transactions with Tavemio.

Payment information

Payments are processed through third-party payment providers.

Depending on the payment method you choose, we may receive limited payment-related information such as:

• payment status;
• payment method;
• transaction identifiers; and
• limited billing information.

Complete payment card details are generally processed directly by the relevant payment provider rather than by Tavemio.

Customer account information

If you use a customer account, we may process information associated with that account, including:

• contact details;
• order history;
• account preferences;
• store credit information, where applicable; and
• account activity.

Communications

When you contact us, we may collect the information contained in your communication, including customer-service enquiries, complaints, requests and other correspondence.

Device, browser and technical information

When you use our website, certain information may be collected automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• device identifiers;
• network information;
• approximate location derived from technical information; and
• information about how your device interacts with our website.

Website and usage information

We may collect information about how you interact with Tavemio, including:

• pages viewed;
• products viewed;
• links clicked;
• searches;
• shopping-cart activity;
• checkout activity;
• referring websites;
• date and time of visits; and
• interactions with advertisements or marketing, where applicable.

Cookie and consent information

We may process information relating to:

• cookies and similar technologies;
• privacy preferences;
• marketing preferences;
• consent choices; and
• requests to opt out of certain processing.

3. How We Collect Personal Information

We may collect personal information:

• directly from you, for example when you place an order, contact us, subscribe to marketing or provide information through our website;
• automatically, when you browse or interact with our website;
• from Shopify, which operates the ecommerce platform used by Tavemio;
• from payment providers, where necessary to process and administer transactions;
• from suppliers, sourcing platforms and fulfilment partners, where necessary to fulfil an order;
• from shipping and logistics providers, in connection with delivery and tracking;
• from analytics, advertising and marketing providers, where applicable and legally permitted; and
• from fraud-prevention, security and technology providers, where necessary to protect our business and customers.

4. How and Why We Use Personal Information

We only process personal information where we have an appropriate purpose and, where required, a valid legal basis.

A. Processing and fulfilling your order

We process personal information to:

• accept and process orders;
• process payments;
• verify transaction information;
• arrange fulfilment;
• arrange shipping and delivery;
• provide order confirmations and tracking information;
• process refunds, returns and cancellations; and
• communicate with you about your order.

Where the GDPR applies, the principal legal basis for this processing is generally that it is necessary to enter into or perform our contract with you.

B. Customer service

We process personal information to:

• respond to questions;
• provide customer support;
• resolve complaints;
• investigate delivery or product issues; and
• administer requests relating to purchases.

Depending on the circumstances, this processing may be necessary for the performance of our contract with you or based on our legitimate interests in providing effective customer service and operating our business.

C. Security, fraud prevention and protection of our business

We may use personal information to:

• identify suspicious transactions;
• prevent fraud and abuse;
• protect customer accounts;
• maintain website and payment security;
• investigate security incidents; and
• establish, exercise or defend legal claims.

Where the GDPR applies, we generally rely on our legitimate interests in protecting Tavemio, our customers and our services, or on a legal obligation where applicable.

D. Compliance with legal obligations

We may process and retain information where necessary to comply with obligations relating to:

• taxation;
• accounting and bookkeeping;
• consumer protection;
• regulatory requirements;
• legal claims;
• fraud prevention; and
• lawful requests from courts, authorities or other competent public bodies.

Where the GDPR applies, this processing is based on our legal obligations or, where appropriate, our legitimate interests in establishing or defending legal rights.

E. Operating and improving Tavemio

We may process information to:

• operate our website;
• maintain website functionality;
• understand how customers use Tavemio;
• diagnose technical issues;
• improve products, services and website functionality;
• measure store performance; and
• develop our business.

Where permitted without consent, we may rely on our legitimate interests in operating and improving our business.

Where applicable law requires consent, including for certain cookies or tracking technologies, we will obtain your consent before carrying out the relevant processing.

F. Marketing and advertising

Where permitted by applicable law, we may process personal information to:

• send marketing communications;
• measure the effectiveness of marketing;
• understand customer interests;
• personalise marketing content; and
• display or help display relevant advertising.

Where consent is required, we rely on your consent.

You may withdraw your consent or unsubscribe from email marketing at any time by using the unsubscribe option included in the relevant communication or by contacting us.

5. Cookies and Similar Technologies

Tavemio and our service providers may use cookies, pixels, local storage and similar technologies.

These technologies may be used for purposes such as:

• operating essential website functionality;
• remembering your preferences;
• maintaining shopping-cart and checkout functionality;
• protecting the website against fraud and abuse;
• measuring website performance;
• analytics; and
• advertising or personalisation, where enabled and legally permitted.

Some cookies are necessary for the operation of our website.

Where applicable law requires consent, non-essential cookies and similar technologies will not be used until the required consent has been obtained.

You can manage available cookie and privacy choices through the privacy controls provided on our website.

Where available, you may also withdraw or change your consent choices at a later time.

6. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate Tavemio, fulfil orders, provide our services or comply with legal obligations.

Recipients may include:

• Shopify, which provides and operates our ecommerce platform;
• payment processors and payment providers;
• suppliers;
• sourcing and fulfilment platforms;
• fulfilment partners;
• shipping and logistics companies;
• hosting, cloud and technology providers;
• fraud-prevention and security providers;
• customer-service providers;
• analytics providers;
• advertising and marketing providers, where legally permitted;
• professional advisers such as accountants, auditors or legal advisers;
• government agencies, regulators, law-enforcement authorities or courts where legally required; and
• parties involved in a corporate restructuring, sale, merger or transfer of all or part of our business, where legally permitted.

Because Tavemio may use third-party suppliers and fulfilment partners to ship products directly to customers, relevant order information such as your name, delivery address, telephone number and order details may be provided to the supplier, fulfilment partner or logistics provider responsible for completing your order.

We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

7. Shopify and Shopify Network Intelligence

Our online store is hosted and operated using Shopify.

When you visit or make a purchase from Tavemio, Shopify processes personal information in connection with providing its platform, payment, security, analytics and other services.

Depending on the particular processing activity, Shopify may process personal information on our behalf or for its own purposes as permitted by applicable law.

We have enabled Shopify Network Intelligence.

When Shopify Network Intelligence is enabled, Shopify may securely use information relating to customer interactions with Tavemio together with information from interactions with Shopify and other Shopify merchants in order to provide and improve certain enhanced services.

These services may include features intended to:

• improve and personalise customer experiences;
• improve reporting and analytics;
• protect merchants and customers against fraud;
• improve Shopify products and services; and
• provide or improve advertising and marketing functionality where permitted.

Information relating to your activity with Tavemio may therefore be shared with Shopify and processed together with information relating to interactions with other Shopify merchants and Shopify.

Shopify and relevant service providers may process information in countries other than the country in which you live.

For further information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

Where applicable, you can also use the Shopify Privacy Portal to learn about and exercise certain choices or rights relating directly to Shopify's processing of personal information, including certain objections, consent choices and deletion requests.

Where required by law, personalised advertising based on interactions with Tavemio, other merchants and Shopify will only take place after the necessary consent has been obtained.

8. Advertising, Data Sharing and U.S. Privacy Choices

Tavemio does not knowingly sell personal information for monetary consideration.

However, certain disclosures or uses of personal information for advertising may be considered a “sale,” “sharing,” “targeted advertising” or similar activity under the privacy laws of certain U.S. states, even where no money is exchanged for the information.

Where applicable, customers are provided with mechanisms to opt out of relevant data sharing or targeted advertising.

If such rights apply to you, you may use the Your Privacy Choices or data-sharing opt-out controls made available on our website.

Where supported and legally required, we may also recognise qualifying browser-based preference signals such as Global Privacy Control (GPC).

We will not discriminate against you for exercising privacy rights provided under applicable law.

9. International Transfers of Personal Information

Tavemio is established in Denmark, but some of the companies that help us operate our business may be located outside Denmark or outside the European Economic Area (“EEA”).

For example, Shopify, payment providers, suppliers, fulfilment partners, technology providers and logistics providers may process personal information in other countries.

As a result, personal information may be transferred internationally.

Where personal information protected by European data protection law is transferred to a country that has not been recognised as providing an adequate level of protection, the relevant party will use an appropriate transfer mechanism where required by law.

Such safeguards may include:

• European Commission-approved Standard Contractual Clauses;
• applicable adequacy decisions; or
• another lawful transfer mechanism permitted under applicable data protection law.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as otherwise required by law.

Retention periods may depend on factors including:

• the duration of our relationship with you;
• whether an order or customer-service matter remains open;
• accounting and tax requirements;
• consumer-protection requirements;
• fraud-prevention needs;
• potential or actual legal disputes; and
• statutory limitation periods.

Different categories of information may therefore be retained for different periods.

When personal information is no longer required, we will delete, anonymise or otherwise dispose of it where appropriate, subject to any continuing legal obligations.

11. Security

We use reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

We also rely on reputable service providers, including Shopify and payment providers, to maintain appropriate security measures for the systems and information they process.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Automated Systems and Fraud Prevention

Tavemio and our service providers may use automated tools to detect fraud, assess transaction risk, protect accounts or identify suspicious activity.

These systems may consider information associated with an order, payment, device, account or previous activity.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals unless such processing is permitted under applicable law and appropriate safeguards are provided.

13. Your Privacy Rights

Your rights depend on where you live and the privacy laws that apply to you.

EEA rights

If the GDPR applies to you, you may have the right to:

• obtain information about how your personal information is processed;
• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to processing based on legitimate interests;
• object to certain direct marketing;
• receive certain personal information in a structured, commonly used and machine-readable format;
• request that certain information be transferred to another controller where technically feasible;
• withdraw consent at any time where processing is based on consent; and
• lodge a complaint with a competent supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

U.S. privacy rights

Depending on your U.S. state of residence, you may have rights such as the right to:

• request access to or information about personal information;
• request correction;
• request deletion;
• obtain a copy of certain personal information;
• opt out of certain sales, sharing or targeted advertising;
• limit certain uses of sensitive personal information where applicable;
• appeal certain decisions regarding a privacy request where required by law; and
• exercise your rights without unlawful discrimination.

The availability and scope of these rights vary by jurisdiction.

14. How to Exercise Your Rights

To make a request relating to personal information processed by Tavemio, contact:

tavemio@outlook.com

Please describe the request clearly.

We may need to verify your identity before responding to certain requests.

We may also request additional information where reasonably necessary to locate your information or confirm that a request is valid.

Where permitted by applicable law, an authorised agent may submit a request on your behalf, subject to appropriate verification.

For choices concerning certain Shopify processing and Shopify Network Intelligence, you may also use the Shopify Privacy Portal.

15. Complaints

If you have concerns about how Tavemio processes your personal information, we encourage you to contact us so that we can investigate and respond.

If the GDPR applies to you, you also have the right to lodge a complaint with the competent data protection authority.

As Tavemio is established in Denmark, the relevant Danish supervisory authority is:

Datatilsynet
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark

You may also be entitled to contact the supervisory authority in the EEA country where you live, work or where you believe an infringement occurred.

16. Children's Privacy

Tavemio is a general-audience online store and is not directed specifically at children.

We do not knowingly seek to collect personal information from children in circumstances where parental consent or another legal basis would be required.

If you believe that a child has provided personal information to Tavemio unlawfully, please contact us at tavemio@outlook.com so that we can investigate and take appropriate action.

17. Third-Party Websites and Services

Our website may contain links to websites, platforms or services operated by third parties.

Tavemio does not control the privacy practices of independent third parties.

When you leave our website or interact directly with a third-party service, that third party's own privacy policy and terms may apply.

We recommend reviewing the privacy information of any third-party service you use.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• our business;
• our services;
• suppliers or service providers;
• technology;
• privacy practices; or
• legal or regulatory requirements.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

Where required by applicable law, we will provide additional notice of material changes.

19. Contact Us

If you have questions about this Privacy Policy, our processing of personal information or your privacy rights, please contact:

Tavemio
CVR: 46717708
Baltorpvej 81
2750 Ballerup
Denmark
Email: tavemio@outlook.com